Frequently asked questions
What is the return policy?
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To start a return, you can contact us at rsreysoraya@gmail.com. Please note that returns will need to be sent to the following address: 10, Jalan SG 1/2, Taman Sri Gombak, 68100 Batu Caves, Selangor Malaysia
Are any purchases final sale?
Yes. All prices shown are final prices and already include shipping costs. There are no additional delivery fees or hidden charges at checkout.
Please review your order carefully before completing your purchase, as all sales are considered final.
When will I get my order?
All items are ready stock and available for immediate shipment. Normally it takes 2-3 working days for handling and packaging . Once your order has been shipped, you will receive a confirmation email with tracking information.
Estimated delivery time:
• 7 - 14 working days to United States region.
Where are your products manufactured?
Our products are proudly manufactured in Malaysia. We maintain strict quality standards throughout the production process to ensure every product delivers excellent quality, reliability, and value to our customers.
How much does shipping cost?
We offer free shipping on all orders, with no additional delivery charges. Your items will be shipped directly from Malaysia and delivered right to your doorstep at no extra cost.